Shipping policy
UK Delivery
We aim to dispatch orders within 3-5 working days of receiving them, excluding weekend's and Bank holidays.
All deliveries are sent by Royal Mail or DHL.
EU, Northern Ireland & International Delivery
General Product Safety Regulations (GPSR) came into effect on December 13th, 2024 which means I Drew This can no longer sell and ship to the EU and Northern Ireland. This is due to new GPSR regulations which require a contact person to be based in the EU and NI.
Shipping to all other countries remains unaffected.
International delivery charges DO NOT INCLUDE any applicable import taxes, customs duties and fees that are due upon entry into the destination country. Duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient’s country. Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates. Please contact your local customs office for more information.
Delivery Estimates
UK deliveries - Once dispatched your order should be with you within 2-3 Business days.
Worldwide deliveries - Once dispatched your order should be with you within 7 - 25 Business days.
| UK | |
| 1 Card - 0-100grams | Royal Mail 2nd Class Post £1.40 |
| 101- 250 grams | Royal Mail 24 Large Letter £3.00 |
| 251 -750grams | Royal Mail Tracked 48 Large Letter £4.00 |
| 751 - 2kg | Royal Mail Tracked 48 Small Parcel £6.00 |
| 2 kg + |
DHL Tracked and Signed Parcel £10.00 |
| 6kg + | DHL Tracked and Signed Parcel £15.00 |
| REST OF WORLD ZONES 1/2/3 | |
| 1 Card - 0-100grams | Royal Mail International Standard Letter £3.50 |
| 101-250 grams | Royal Mail International Standard Large Letter £9.00 |
| 251 -500 grams |
Royal Mail International Standard Large Letter £14.00 |
| 501 - 750 grams |
Royal Mail International Standard Small Parcel £18.00 |
| 1kg - 1.5kg | DHL Tracked and Signed £30.00 |
| 2kg + | DHL Tracked and Signed £35.00 |
Returns
Please note: Framed prints are made to order and therefore non-returnable. This does not affect your legal rights where the item is faulty/damaged.
To request a return or exchange, please email us at info@idrewthis.co.uk Please state your name, order number and the email address that was used to place the order. We will then provide you with next steps.
Refunds/Exchanges can only be given if the goods are returned within 14 days from receipt of your order and if the good are unopened and in perfect condition for re-sale.
Returns Terms
We will not be responsible for items lost in the post when being returned. Therefore, we strongly recommend that all returns are sent via recorded delivery. Buyers are also responsible for any costs that occur when returning goods.
The refund will be issued when the stock is accepted back into our inventory. Your refund will be sent to you via your method of payment.
Once a refund has been processed you will receive an email to notify you. Refunds will be paid on the same card as the order was processed and funds should reach you within 5 to 15 working days.
Order Cancellations
If you made a mistake on your order or simply wish to cancel, your order may be cancelled at any time prior to the dispatch of your goods. Simply email us at info@idrewthis.co.uk. to request the cancellation.
Trade Returns & Cancellations
For all trade returns and cancellations, please contact us at info@idrewthis.co.uk